2019-2020 Catalog and Student Handbook 
    
    Jun 01, 2020  
2019-2020 Catalog and Student Handbook [Archived Catalog]

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BUSN 1350 - Sales and Service


Credits: 3

This course is an introduction to the fundamentals of customer service and selling. Topics may include developing and conveying a positive attitude, identifying buying motives and customer needs, developing and delivering a sales presentation, customer approaches, sales strategies, and cultivating repeat business through service. (C)



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