Frequently Asked Questions
When are courses offered?
Courses are offered day, evening, and online. Course length may vary from a few hours, to almost a year. We can also customize a course for your organization.
If I’m taking an online class and have a technical problem, who do I call?
Each of our online course providers has a tech support number on their website. They can get you back in your class in no time.
Is this the right course for me?
Sometimes we get students that are ready to build new skills and/or refresh skill training. If you’re not sure if you have the skills for Basic or Intermediate Excel for example, email or give us a call and we can help you decide.
Are student loans available for your classes?
Continuing Education courses are NOT eligible for financial aid or student loans. Check out our Fees and Types of Payment for information on how tuition can be paid.
Do you offer prep classes that prepare me for a national or state exam?
Yes – we offer a wide variety of prep classes to get you on your way toward certification or a national exam. Thoroughly read the course description and then visit the national or state webpage that explains how certification testing works. Look on our catalog for “Certificate/Test Prep” classes to see which classes might give you the knowledge needed to test for a state of national exam.
I’m changing job fields and need training; will your classes help me?
Yes – by taking a class in continuing education, you will learn new skills and be up to date in the newest technologies. This might make the difference to a potential employer when looking at your resume. Continuing Education classes are also a way to be introduced to new concepts outside your expertise area to see if a new job field might be a good fit for you.
What’s a CEU?
A CEU, or Continuing Education Unit, is standard award for credit in a continuing education course. Many fields require an annual amount of CEUs and/or course hours to retain certification. ALL our classes award contact hours as well as CEUs at a rate of 10 contact hours of coursework equals to one CEU – for example, by completing a 40 hour class, you will receive 4.0 CEUs. If you are taking courses in Continuing Education to maintain a certification, check on your annual requirements or call us if you have any questions. All our classes have a “contact hours” component as well as a “CEU” calculation.
If I complete a course, am I certified?
Our classes will prepare you for a certification exam and you will receive a completion certificate from our Division in the course you completed. Upon completion of the course it is the students responsibility for any scheduling or addititional exam fees. Some of our classes include testing fees in the tuition, but others do not; so it’s important that you read the course description carefully.
If you need continuing education units to maintain a certification you already have, our classes can meet that need.
My employees need training, but I don’t see the exact class I’m looking for, can you help?
Yes – check out our “Types of Training - Contract ” page
I’m a student in college, should I take a continuing education course too?
This is up to you and depends on your available time and field of study. Financial aid does NOT cover continuing education classes, so you will have to pay for class in another way. Talk to your advisor about your plans and he/she can help you decide if it supplementing your college education with a continuing education course is right for you.
How do you decide which classes to offer?
Our online classes generally start about every 2-3 months in a rotation. Our traditional classes are planned out based on industry needs, student demands, and instructor availability. We offer the most up to date classes in technology, leadership, education, and certificate prep.